Instructor Support Resources

Courses@Penn is an intuitive and streamlined platform to help instructors manage their courses for the Summer 2022 term and beyond. As of June 21, Courses@Penn has replaced Courses InTouch for all instructor activities as part of the implementation of Pennant, the new student information system at Penn. No formal training is necessary.

 

Live and Recorded Demonstrations

 

Resource Guides

  • Instructors will soon be able to access a hypercare model through the Pennant Records Resources & Support page of the SRFS website, which features quick resource guides and an online method for submitting issues that are triaged by subject matter experts for appropriate resolution.

 

Network of Support

  • Local service providers and other technical staff who currently support instructors will be prepared to direct them to relevant resources.


Questions

If you have any further questions, please contact the NGSS Change Management team at ngsscomms@isc.upenn.edu.